Frequently Asked Questions
Here you'll find answers to the questions we receive most often about booking, your stay and the house. If you need anything else, we're always happy to help.
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Hakone House is nestled in the heart of the Belgian Ardennes, in Somme-Leuze, just minutes from Durbuy. Surrounded by forests and rolling countryside, it offers a peaceful setting while remaining easily accessible from Brussels, Liège and Luxembourg.
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Hakone House comfortably accommodates up to 9 guests, making it ideal for families or groups of friends looking to enjoy a relaxing stay together.
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Check-in: from 4:00 PM
Check-out: before 4:00 PMIf you require different times, please contact us before your arrival. We'll do our best to accommodate your request whenever possible.
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Yes. Hakone House has a minimum stay of two nights.
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Yes. A €500 refundable security deposit is required before your stay. It is fully refunded after check-out, provided no damage or excessive cleaning is required.
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Unfortunately, pets are not permitted at Hakone House.
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Yes. Hakone House welcomes families with children. Parents are kindly asked to supervise young children, especially around the fireplace, stairs and outdoor areas.
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Yes. Complimentary high-speed Wi-Fi is available throughout the entire house.
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Yes. Free private parking is available on the property for multiple vehicles.
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Hakone House features:
Fully equipped kitchen
Spacious living and dining areas
Comfortable bedrooms
Modern bathrooms
Private sauna
Large terrace
Garden surrounded by nature
High-speed Wi-Fi
Free private parking
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Your stay includes access to the entire property, bed linen, towels, Wi-Fi and all standard household amenities. Cleaning fees are shown separately during the booking process.
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Yes.
15% off stays of 7 nights or more
25% off stays of 14 nights or more
The discount is automatically applied during the booking process.